Alresford Garage Testimonials

RON WOOLENER

I have been associated with Alresford Garage now for over fifteen years, and defy anyone to find a garage to beat the standards that they offer.  Whether you require car sales or servicing the honesty , integrity, expertise and reliability of all the staff involved is of the highest class.

MATT

Hi Stuart, Mark and Sue

Just a quick email to say thank you very much for your efforts with the car.

It looked almost brand new sitting on the drive this morning and your valet man has done a great job, please let him know.

Excellent service as always from Alresford Garage and thank you for turning the car around quickly.  Wendy's bike has been retired to the garage for the rest of the winter!

Please let me know when the service book is in and I will come and get it.

Hopefully speak in a year's time or so, when it will be time to replace my car.

 

All the best

Matt

Mr F

I recently traded my vehicle as a part exchange for a new Golf from Harrogate Volkswagon.  Imagine my surprise when my daughter, who does not live with my wife and me, rang to say that she had received a call from yourselves saying that you had found my sunglasses in this vehicle.  My first surprise was that the vehicle was now in Colchester, and I cannot understand where my daughters telephone number came from rather than my own number.  Not to worry, I am delighted that my sunglasses have made it back to Leeds and I really do appreciate what you have done in returning them to me.  I do not believe there are many people who would have done what you have done.  Thank you so much.
Incidentally, I can assure you that whoever has purchased the car can have every confidence that he has bought well.  I have had many different cars over very many years and this one has been the best.

Mr. H.

Just to say thank you for the excellent service you provided to my mum and myself when we came to look for my new car.   We decided to take the Ford Focus after being looked after by Stuart.  The cambelt replacement was a real bonus and I am very grateful.  Best garage ever!  Thanks all.

 

 

Tony

Hi Mark,

Many thanks for your brilliant customer service.

Regards

Tony

Mr. O

Hi Mark,

Just a quick e-mail to thank you very much for sorting the Golf for me and for your attention to detail.  I have now been driving the car for a week and everything seems to be working fine.  Sadly it's not as clean as it was a week ago!

Kind Regards

 

ANONYMOUS

To you all at Alresford Garage

Thanks for being so kind and patient and for amazing customer service.  You really shine as a decent business with great work ethics!

Will speak fondly of you to all my friends and family interested in buying cars.  Still in love with my car and have another test friday!!

Take Care Kindest Regards

 

Barry

Family run business.  Very friendly atmosphere.  Some members of staff have worked there for 30 years.  Easy to find and very helpful.  No pressure selling; easy to buy process.  I am very happy with my purchase and i will continue to recommend the dealer to my friends and relatives.   Reviewed on Car gurus.

Neil and Val

Sue and the Team @ Alresford Garage

Just to say Thank you for always managing to deliver great service.  You always put your customers first!  Well done and Thank you

Anonymous
To all the staff at Alresford Garage. This is just a thank you note for the excellent service you have given in the sale of the golf driver i bought from you after seeing your ad in our local free paper. I am impressed by the pleasant and helpful attitude of all i have had dealings with and also the way in which the two problems i had with the car were dealt with. No red tape, no hassle, just a professionally executed job. A refreshing change from typical these days. Thanks again and i will not hesitate to recommend you.
Good Garage Scheme

Always very helpful, no job is too much trouble.  Very pleasant and helpful; super! Excellent service and support from highly skilled and particularly friendly staff.  Tom is a very well spoken and polite individual, who knows how to look after his customers. He is an asset to the garage and his work is second to none. Thank you staff are very friendly and helpful.  Pleasant and helpful staff, choice of dates for service, clear explanation of work done and why.  Very fast service! Thank you!  Have been customers for nearly 15 years, and have always been treated very well and have purchased several cars.  Always excellent service and very supportive in explaining problems.  Good to buy from too!

Anonymous
Dear Phill, Just a short note to offer my sincere thanks in the purchase of my car. I was very impressed by your profesionalism in dealing with this an i am absolutely delighted with the car. Thanks also for doing the ''Plates'' it does look the absolute BIZ!
Anonymous
Many thanks for first-rate, prompt and kindly response to my emergency. After 17 years of service to me/my cars, you are still A1. Regards.
Anonymous
Many Thanks again for a great car and great service. It made buying this car a pleasure. I hope to see you again in three years or so. Many Thanks again
Anonymous
To you all, I would like to wish you all a very happy 2012 and to thank you for all your advise, help and work in 2011.
Anonymous
I've been coming here to Alresford Garage for years. We have had no trouble. MOTs have passed everytime thats good for a 1994 model. I come back every year i travel from Harwich for the excellent service and good prices.
Anonymous
To all the staff at Alresford Garage, I just wanted to say thankyou for all your kindness and help and for everything you have done for me regarding the purchase of my new car. You made the sale and purchase of my car so quick, easy and stress free. I look forward to doing business with you again in the future.
Anonymous
Dear All at Alresford Garage, Many thanks for collecting, repairing and returning my car last week. It was such a weight off our shoulders to know you would sort it all out. We certainly didn't need any extra worries.
The Good Garage Scheme 22.11.2012
We have purchased and had cars serviced and repaired at Alresford Garage for more years than i care to remember. Ross and the team in the workshop are just amazingly helpful and will always try to save you money where possible on maintenance and repairs. We have never had any real problems with any of the cars purchased from this garage including VW s, BMW's and recently a Porsche. They really do their homework before selling a car on. Our kids have taken their cars there to be serviced too. This may sound gushing and they really have not paid me to say this but in terms of service, value for money and fair play they are a real gem and hard to beat. Plus it is very nice to be able to support a local business just down the road from home. Very highly recommended. John Singer, Elmstead Market.
Anonymous
Many thanks for your help last week with advise and use of the courtesy car, which all helped overcome the problem with the Astra
Mrs J

Just a note to confirm how happy l was with the service I received from Alresford garage recently.  Although it was the end of the working day when I telephoned, Andy diagnosed the problem, assured me he would get the part required the next morning and come over and repair the car.  He did so and the cost for this service was surprisingley low.  As you know, I have been very happy with the service I receive from Alresford garage for many years.  It is reassuring to deal with professional people whom one can trust, who maintain the highest standards and are always willing to go to any lengths to help.  please convey my thanks and appreciation to all concerned and I look forward to my next visit.

GOOD GARAGE

Amazingly helpful, and technically wise.  Even if i have a small problem they fix it on the spot even if they are very busy

EMAIL

I wanted to say how grateful I am to Alresford Garage for my lovely car and amazing service I received from them.  From the moment I picked up the phone it was clear that they aren't like other garages, only interested in a fast buck - they sell excellent quality cars and genuinely care about their customers.  I explained that I was in London and would have to travel up to see the car, so they made sure the car was ready when i arrived the next morning.  Having agreed a (very competitive price) they mot'd and prepared the car so I could drive away on the same day.  The team at Alresford Garage bent over backwards to do everything they could for me, it was a brilliant experience and i warmly recommend them.  You won't be disappointed.

Thank you card

Congratulaitons on your 40th Anniversary.  Many thanks for all your help and advice over the last 30 years!

John H
A very big thx to Mark , Stuart and Sue and all the team for excellent service in sourcing me a cracking Mercedes .. I asked for a clean, genuine car and they sourced it in less than 2 weeks and i took delivery within days. I'm not one for recommending anything unless it's quality ... and the team at Alresford Garage tick the boxes on that score!!
Skoda Octavia 2006

I collected my car today and feel I must tell you what excellent and exceptional customer service I recieved.  The gentleman that served went above and beyond what was expected and I will telling everyone I see what a fantastic place you are, the service is second to none and nothing is too much trouble.  Thankyou.

Mrs M

We live in the village and have always used this garage.  Nothing is too much trouble, always so helpful.  Fair prices and good workmanship.

Richard and Gemma

Dear John & Sue

Just a little thank you for all your help.  Both of you .  Look forward to seeing you again .Thank You

Rachael

Hi there,

Me and my dad came and bought a car from you last month (VW Polo) I just wanted to write to say how pleased we were with the experience.  Just wanted to pass our regards on to John.  He was beyond helpful and we are very pleased with the car and hope to deal with you again in the future.

Many Thanks

Facebook review

I wanted to say how grateful I am to Arlesford Garage for my lovely car and for the amazing service I received from them. From the moment I picked up the phone it was clear that they aren’t like other garages, only interested in a fast buck - they sell excellent quality cars and genuinely care about their customers. I explained that I was in London and would have to travel up to see the car, so they made sure the car was ready when I arrived the next morning. Having agreed a (very competitive price) they MoTd and prepared the car so I could drive away on the same day. The team at Arlesford Garage bent over backwards to do everything they could for me, it was a brilliant experience and I warmly recommend them. You won't be disappointed.

Bill

Hi Mark, E-mail as promised.  I've spoken to the other half and unfortunately we've decided against buying the Jaguar.  The difference of £2100 is just too much.  Can i take this opportunity though to thank you and your staff for the time and effort you put in to make me feel a valued customer even though i didn't buy a car from you.

Regards

Bill

Testimonial

We have purchased and had cars serviced and repaired at Alresford Garage for more years than i care to remember. Ross and the team in the workshop are just amazingly helpful and will always try to save you money where possible on maintenance and repairs.  We have never had any real problems with any of the cars purchased from this garage including VW s, BMW's and recently a Porsche.  They really do their homework before selling a car on.  Our kids have taken their cars there to be serviced too.  This may sound gushing and they really have not paid me to say this but in terms of service, value for money and fair play they are a real gem and hard to beat.  Plus it is very nice to be able to support a local business just down the road from home.  Very highly recommended. John Singer, Elmstead Market.

 

This testimonial was sent to Alresford Garage from The Good Garage Scheme